Social Media has helped brands connect with the customers easily. For banks & financial institutions, which have a huge customer base, social media is a boon. Usually banks have a presence on Blogs, Facebook, twitter, youtube & linkedin. A mention is any time bank’s name or twitter handle is mentioned across facebook, twitter, youtube & blogs. Wells Fargo, Bank of America, Citibank, Capital One, PNC bank, TD bank & others.
With the booming of e commerce in India, several online shopping sites have launched recently & creating a lot of buzz online. These provide the advantages of easy shopping, on time delivery, EMI’s & others. Several big names like Citibank, Google have launched online shopping festivals in India. Citibank’s was called OMG! sale & it was on Dec 5th. The sale had 17 websites & this helped provide value proposition to customers. Customers also had easier access to a wide variety of products at great bargains. Google’s GOSF sale was held on Dec 12 & 50 ecommerce websites had participated in it. Google had also launched GOSF.in website for the purpose of online shopping festival. This provides a great push for e commerce sites as well with good conversion rates. Also coupon codes would provide more discounts as well.