Google commissioned Ipsos, an independent market research company, to find out how Click to Call in Organic & Paid Mobile Search Results Influence Purchase Decision. 1500 Mobile searches who made the purchase were used to understand the process. Some of the key findings from the study are
1) A 3rd of mobile searchers need to directly call a business from the search results.
2) Adding a phone number to mobile search ads results in an avg CTR increase of 8%
3) 52% of Mobile searchers find the call button useful
4) 72% of clicks on a mobile search ad call button lasts longer than 30 seconds.
5) on Average 40 million calls are driven by Google ads each month
6) Lack of call button can damage consumer’s perception of business.
Access the Study at Google Think Insights
Google Click to Call
Rapid increase in mobile browsing & search has led to better design of mobile sites & faster loading times. Mobile websites should be built properly to drive more traffic from search & provide better customer experience. Some of the check list from Google webmaster central to improve mobile websites are
1) Optimize mobile persona workflows for your site.
2) Build for mobile behaviour & also provide for social sharing.
3) Remove cumbersome extra windows from all mobile user-agents & remove features that require plugins or videos which may not be found in the users device.
4) High traffic & poor user experience mobile pages should be designed properly.
5) Tablet users be served with the desktop version or if available, the tablet version.
6) Optimize crawling, Indexing & search experience. Unblock resources that are robots.txt disallowed. Implement search engine best practices.
7) Have a seperate mobile site & include CSS @media query.
8) Search integration with mobile apps.
Google, which is celebrating 15 years this week, has grown to become a dominant force in the web. Search, Android, Google Adwords, Adsense, Maps & others are some of the important areas of Google. The chart below shows the market share of Google in some of its areas.
You will find more statistics at Statista
Google has released a study titled “Women and Web Study” which helps understand internet usage patterns & purchase decision making of women internet users in India. The study took into account the search query data for top women oriented search categories in India. online research was done by TNS Australia. Some of the findings of the study are
1) 60 Million Women are online in India
2) Accessing Internet through Home computer, office, Smartphones, tablets & Cyber Cafes
3) Online Women are more affluent & younger
4) 75% are in the 15-34 age group, with over 24 million women accessing the Internet daily.
5) Search Categories on Google in India are: apparel & Accessories is the biggest search category followed by food & drink, baby care, hair care & skin care.
6) Internet research influenced their decision-making process. Internet influence was the highest for skin care at 72%, baby care at 69% and hair care at 65%.
7) Email, search and social networking are the biggest drivers for women.
8) Women account for 40% of the total monthly YouTube user base in India.
Google+, Google’s social media platform, has turned 2. Google which made several attempts to move into the social networking space finally succeeded with Google+. Google’s earlier attempts at Social networking ended without much success. Google+ is now the 2nd largest social media network with 500 million members followed by Twitter at 3rd.
Brands,social media marketers, companies & others should have a place in Google+ which has 500 million members with more than half of it active every month. Google+ pages helps in better rankings in Google SERP. To celebrate this, Google has also released updated badges, plugins for Websites & pages. Google+ also got an update recently with new interface & hashtags.
Some of the reasons why Google+ succeeded are
1) Google+ hangouts – This is one of the most popular features of Google+ allowing for video chat with unlimited number of people. Many businesses have used this successfully to connect with their audience
2) Circles – This lets you categorize your list into friends, family, co-workers & others. This makes sharing easier & can be targeted easily.
Google India has launched “Start Searching India” Campaign in India on Monday. This is an initiative by Google to get the most out of Google search. India which is seeing a rapid growth of mobile browsing has become a top market for internet companies. Google launched this initiative in Chandigarh, which is the top city internet usage city in India. A new site has been launched by Google at g.co/startsearchingindia. This shows how they can get instant answers to their most-common queries.
Many are moving from no internet to mobile internet. Searching for even small requirements like movies, restaurants, hotels & others on Google search has become a trend in India. People are looking for relevant information in the shortest time possible with great accuracy. Google has been improving its search results with many tweaks in Algorithm.
On this newly launched website, one can look for information on weather, flights, ATM, research, movies & news. Researching topics has become easier with this new Google tool. Live arrival & departure information for flights is also available with flight number & airlines.
With NSA’s PRISM program of collecting information from tech companies going main stream, Search engine DuckDuckGo, has seen a huge increase in its searches. On its privacy page, the search engine states, “does not collect or share personal information. ” Since it doesn’t track the users, there is no way to base the ads on the users profile. Rather it is based on the keywords.This search engine was started in 2008 & in 2009 it was decided not to collect the IP addresses.
Google & other search engines collect user data & advts are based on the users profile. The site which usually gets 1.7 to 1.8 million searches daily, got a record searches of around 2.2 million on Monday. Below is a traffic stats chart showing how the search queries are increasing daily. After the media feature & Bloomberg TV interview, there is a significant increase in Traffic.